Crowd gives your safety and operations team one place to track every incident, coordinate every responder, and stay connected with attendees from doors open to lights out.
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Where's the radio call about the medical at Gate 4?
Every report lives in Crowd — searchable, timestamped, assigned. Nothing gets lost in chatter.
Who's closest? Are they free?
See your whole team on one screen. Who's on duty, who's already on a call, who's available right now.
An attendee reported something 20 minutes ago and nobody responded.
Attendees text in. Crowd creates the ticket, notifies dispatch, and tracks time to response. No more dropped reports.
Log incidents by priority and category. Track them from first report to resolution with a full timeline of notes and actions.
Manage your roster by role — security, medical, general. See who's on duty, assign the right person, message them directly.
Publish a number. Attendees text to report problems. Messages land in Crowd as conversations your dispatchers can act on immediately.
Every dispatcher sees the same board, updated in real time. When something changes, everyone knows.
Responders get a lightweight app on their phone. See assignments, update status on scene, message dispatch — no radio needed.
When the event ends, every incident has a complete record. Response times, resolution notes, communication logs — ready for your debrief.
Traditional CAD systems assume permanent infrastructure, career staff, and municipal budgets. Crowd assumes a weekend, a venue you've never worked, and a team of volunteers who need to be effective on day one. It's simple enough to learn in a briefing and capable enough to run a 50,000-person festival.
Crowd is in active use at live events. If you're running safety or operations for a convention, festival, or large gathering, we'd like to hear from you.
hello@oncrowd.net